Patsy brings more than 20 years’ experience developing, leading and evaluating healthcare compliance and privacy programs for complex healthcare entities.

Ms. Bickel held leadership positions as Compliance Officer, Compliance & Privacy Officer and Director, Professional Integrity Program for USF Health at the University of South Florida. In these roles, Patsy led the development, implementation and operation of the healthcare Compliance, Privacy and Professional Integrity programs. She developed and directed a billing integrity program to educate 450+ physicians and other providers in a multi-specialty group on documentation and coding of services and to monitor and audit the accuracy of billing. She oversaw the development of a comprehensive Professional Integrity Program to address all laws and regulations applicable to a complex academic health center. She led the implementation of the HIPAA Privacy Rule and co-led implementation of the HIPAA Security Rule at USF. She was an active member of the Association of American Medical Colleges (AAMC) Compliance Officers Forum and collaborated with colleagues at academic medical centers across the country to advance compliance and privacy programs.

Patsy also served as Director, Privacy Services at CynergisTek, Inc., a cyber-security, privacy and compliance consulting company. As Director, Patsy led a team to provide privacy program assessments, healthcare compliance program assessments, interim privacy and compliance staffing and a monitoring service to assist clients in identifying HIPAA breaches within systems containing protected health information.

Patsy has been a speaker at national and regional meetings on compliance and privacy topics.

Patsy brings a practical perspective to compliance based on her previous healthcare operations experience as a college of medicine administrator, responsible for overall financial management, physician practice and research administration.