Jeff is a leading scholar-practitioner and recognized thought-leader in the areas of risk and compliance management.   In his 30 years as Chief Risk Officer (“CRO”) for Stanford Medicine, Harvard’s Beth Israel Deaconess Medical, and Children’s Hospital San, Jeff had overall strategic and tactical accountability for enterprise risk management, including executive responsibility for each organization’s respective liability captive insurance company.  At Stanford, Jeff also established and served as the CEO of The Risk Authority, LLC (“TRA”), and was responsible for developing one of the nation’s leading communication-and-resolution programs known as PEARL (Process for Early Assessment, Resolution, and Learning) that utilized disclosure to patients, transparency, and collaboration to resolve significant unanticipated medical outcomes.  Jeff worked with the Innovence Lab, a TRA division, to pioneer the use of design thinking and artificial intelligence in enterprise risk management, and with the Innovence Lab team published Discovery Design: Charting New Directions in Healthcare Improvement.

In his CRO roles Jeff participated actively in his organization’s compliance programs as a compliance committee member and, in one case, as the organization’s chief risk and compliance officer.  His extensive experience with enterprise risk management (“ERM”) is of significant value to compliance professionals who seek a comprehensive approach evaluating and managing organizational risk.  Jeff has helped design multiple ERM programs and is known for maximizing ROI on the risk and compliance investments by integrating evidence-based practice into risk and compliance management processes.

Jeff is a past president of the American Society for Healthcare Risk Management (ASHRM) and has been designated a Distinguished Fellow by ASHRM. In 2008 he was awarded membership to the Risk Management Honor Roll by Business Insurance Magazine.  Jeff is a Faculty Associate and Professor of Health Policy and Evidence-Based Practice at Arizona State University's Edson College of Nursing and Innovation.